What Does Your Website Tell Your Visitors? Digital Marketing / Marketing

If you are just starting a business online or offline, chances are that you will need to make the most out of your virtual shop window and make your site as appealing to visitors and potential customers as possible. There are certain things that people look at before they decide whether or not to trust you. Below you will find a few things you absolutely must pay attention to if you would like to impress your potential clients with your website.

Your Professionalism


Brand management and online reputation management from Chris Hamilton on Vimeo.

Your website needs to look professional and represent your brand and your services. If it looks as if a college kid with no experience put it together, you will find it hard to impress your clients. At the same time, you will have to pay attention to the design and hosting package you are using. If you are not sure that you get the best uptime and deal, you can set up a monitoring system initially and get professional support. You can find more details about these services on the internet.

Your Values and Vision

Your website needs to represent your values and vision, and communicate what your company stands for. You need to choose your brand messages carefully, and make sure that you have a clear mission and vision, values statement displayed on your site. Writing a professional “about us” page might be a job for a copywriter, who can capture what you have to offer and your achievements and qualifications in an interesting way.

Your Brand Story

It is important that you tell your brand’s story online. There are different ways to get started with this. First, you can tell your readers why you started your business and what your life goals are. Second, you can explain how you can help them make the most out of the benefits your products or services you offer. Another great way of creating emotional connections with your potential buyers is by giving them behind-the-scenes information.

Your Testimonials

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You need to work on your reputation and your credibility every day. If you already have testimonials, you should display them on your business pages, your social media accounts, and directory listings. It is crucial that you build trust and showcase the benefits of what you offer in a way that is relatable for your customers.

Transparency

One of the most common digital marketing mistakes people make is that they hide information and fail to gain trust. It is crucial that you have a dedicated phone line set up and displayed on your site, so people can get in touch. You will also need your terms and conditions published, along with your data protection and privacy policies. Many people check these before they decide whether or not they go with your company and part with their money.

Your website is the virtual shop window or portfolio of your business. It is crucial that you pay attention to the quality of design and messages and manage your reputation constantly.


Sharni-Marie

Sharni-Marie is the owner of the epic new marketing company Forj (M)arketing. She is a passionate marketer and business consultant with a huge vision to help small businesses forge their own way to future success. She loves to read and travel, always looking for experiences that broader her perspective.

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